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Meet Our Team
Michael McLean
Computer Networks & Project Management
With over two decades of hands-on experience in telecommunications and IT networks, I bring a proven track record in the design, deployment, and management of complex networking systems and technical teams. My background spans from ground-level engineering to senior project and operations management, delivering end-to-end solutions across LAN, WAN, Wi-Fi, and fibre optic infrastructures.
I hold a CCNA certification and have deep expertise in Cisco networking (routing, switching, and voice), SIP PBX systems, wireless communications, and structured cabling. I have consistently led the successful delivery of national-scale projects, including multi-site network rollouts, private fibre deployments, and large-scale infrastructure builds. My leadership style emphasises efficiency, accountability, and team empowerment.
Eric Jonson
Computer Networks & Server Infarstructure
Seasoned IT Technician with over 20 years of comprehensive experience in the design, deployment, and maintenance of robust network infrastructures. Adept in a wide range of technologies, including wired and wireless networking, fibre optic systems, and structured cabling. Proven ability to lead end-to-end network installations across enterprise environments, with deep expertise in both Layer 1 physical infrastructure and Layer 2/3 network configuration and troubleshooting.
Highly skilled in Wi-Fi network design and implementation, fibre optic splicing and testing, and managing high-availability data centre environments. Experienced in coordinating cross-functional teams, liaising with vendors and service providers, and ensuring seamless service delivery under tight deadlines. Committed to maintaining uptime, optimisingInfrastructureInfrastructure performance, and adhering to industry best practices in security and safety.
Daniel Paulsen
Infrastructure Cabling & OH&S
Experienced Communications Technician with a strong background in the installation and maintenance of Ethernet, fibre optic, and wireless network infrastructure. With over two decades in the telecommunications and IT industry, I bring hands-on expertise in structured cabling, network hardware setup, fibre splicing, and wireless system deployment across commercial, industrial, and data centre environments.
Specialising in Occupational Health and Safety (OH&S), I have consistently ensured compliance with industry regulations and contributed to the development of safety documentation, including SWMS, JHAs, and hazard assessments. Known for delivering high-quality installations with a strong emphasis on safety, efficiency, and long-term reliability.
Stephen Mitchell
Computer Networks & IT Security Specialist
Veteran IT Specialist with over 25 years of experience managing complex network infrastructures and ensuring the uptime, reliability, and performance of critical systems and services. Proven expertise in the design, implementation, and support of large-scale LAN/WAN environments, with a deep understanding of enterprise-grade networking equipment, protocols, and monitoring solutions.
Known for a proactive approach to system availability and fault tolerance, with a strong focus on preventative maintenance and rapid incident response. Passionate about IT security, with a consistent track record of safeguarding infrastructure through rigorous policy enforcement, risk mitigation strategies, and implementation of secure network architectures.
Phoebe Pyburne
Client Relations & Office Administration
Organised and proactive Administrative Assistant with a strong focus on client relations, job scheduling, and operational coordination. Known for delivering exceptional service through effective communication, attention to detail, and a calm, solutions-oriented approach. Skilled in managing client expectations, coordinating daily workflows, and ensuring seamless scheduling of jobs to support timely project delivery.
A dependable team player who takes pride in looking after both clients and technicians, serving as a key liaison to ensure field teams are well-supported, informed, and equipped to succeed. Balances the needs of the business with a genuine commitment to customer satisfaction and team morale.
Brooke Louisson
Office Administration & Finance
Detail-oriented GST Tax Agent and Administrative Assistant with a strong background in internal financial management, compliance, and office administration. Experienced in preparing and lodging Business Activity Statements (BAS), managing GST reporting obligations, and overseeing day-to-day financial operations, including invoicing, payroll support, accounts reconciliation, and budget tracking.
Combines deep knowledge of Australian tax requirements with excellent administrative and organisational skills to ensure financial accuracy, operational efficiency, and ATO compliance. Known for maintaining clean, audit-ready records and providing reliable financial support to management and external stakeholders.